NIMASA Hosts Ship Registry Automation Webinars, Marks Customer Service Week

The Nigerian Maritime Administration and Safety Agency (NIMASA) will hold a two-part stakeholder webinar on October 6 and 8, 2026, highlighting the automation of the Nigerian Ship Registry and its role in modernising registration services and strengthening the competitiveness of the Nigerian flag.

The webinars will give shipowners, operators, maritime professionals, financial institutions, insurers, and other stakeholders an overview of the new digital registration platform and how it could make ship registration and related services faster, more transparent, and more efficient.

The automated system will provide round-the-clock access to registration services, simplify applications and approvals, and speed up the issuance of electronic certificates, reducing delays linked to paper-based procedures.

The platform can securely track ship mortgages and related registry transactions in real time, improving transparency and visibility for financial institutions and other stakeholders involved in vessel financing.

The automation initiative is also expected to streamline engagement with the Nigerian Ship Registry for local and international shipowners while strengthening the Agency’s delivery of efficient, responsive, and globally competitive flag-state services.

The Director-General/Chief Executive Officer of NIMASA, Dr Dayo Mobereola, said, “The automation of the Nigerian Ship Registry represents a significant step in our commitment to providing efficient, transparent, and globally competitive services to shipowners and other maritime stakeholders.

“Our objective is to make the Nigerian flag more accessible, responsive, and attractive through technology-driven processes that meet international standards,” said Mobereola.

The ongoing user-testing phase is focused on validating the platform’s functionality, security, and user experience ahead of its official deployment.

NIMASA said the webinars would also provide an opportunity for stakeholders to understand the platform, experience its key features and provide feedback as the Agency moves towards full implementation.

The Agency is inviting shipowners, ship managers, maritime professionals, financial institutions, insurers, legal practitioners, classification societies, and other interested stakeholders to participate in the webinars.

Celebration of Customer Service Week

According to NIMASA, “Customer Service Week is a reminder that service is not simply about responding; it is about listening, understanding, improving, and consistently going the extra mile.

“At NIMASA, we celebrate the dedicated staff and valued maritime stakeholders whose professionalism, responsiveness and commitment continue to strengthen service delivery across Nigeria’s maritime sector.

“As we mark Customer Service Week 2026, we reaffirm our commitment to keeping people at the heart of what we do, building stronger partnerships and delivering service that inspires confidence and creates lasting value.

“Happy Customer Service Week from NIMASA”, the short statement said.